Petherton Bio respects your privacy and is committed to protecting your personal data. The steps we take to do so are described in this notice, which is divided into ten (10) sections.

1.1.

We are committed to safeguarding the privacy of our website visitors and service users.

1.2.

This notice applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3.

Petherton Bio is a trading name of Cooper Whyte Limited of 7 Bell Yard, London, WC2A 2JR England, United Kingdom a company registered in England and Wales with number 14426229.

1.4.

This notice is issued on behalf of Petherton Bio. When we mention “Petherton bio”, “we”, “us” or “our” in this notice, we are referring to Petherton Bio as it is responsible for processing your personal data.

2.1.

In this Section 2 we set out:

• the general categories of personal data that we may process;
• in the case of personal data that we did not obtain directly from you,
• the source and specific categories of that data;
• the purposes for which we may process personal data; and
• the legal bases of the processing.

2.2.

When you consent to our use of cookies, we may process data about your use of our website and services. The usage data may include your IP, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. We rely on your consent to set and use non-essential cookies.

2.3.

We may process information contained in any enquiry you submit to us regarding goods and/or services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests to promote our goods and/or services to you.

2.4.

We may process your contact information which may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications, and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

2.5.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

2.6.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent and you have the right to withdraw your consent at any time by responding to any communication you receive from us to tell us you wish to unsubscribe or by emailing privacy@pethertonbio.com.

2.7.

We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.8.

We may process any of your personal data identified in this notice where necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.

2.9.

We may process any of your personal data identified in this notice where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.10

In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

2.11

Please do not supply any other person’s personal data to us unless we prompt you to do so.

3.1.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.2.

We may disclose your personal or transaction data to our suppliers or subcontractors insofar as reasonably necessary for delivery of purchased products or services or to send marketing.

3.3.

Financial transactions relating to our website and services may be handled by our payment services providers such as Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.

3.4.

In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.5.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

4.1.

In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the UK and European Economic Area (EEA).

4.2.

Some of our partners are based in the United States. Whenever we transfer personal data outside the UK or EEA we will ensure it is protected by appropriate safeguards.

4.3.

To keep this notice as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us at privacy@pethertonbio.com for more detail on this.

4.4.

The hosting facilities for our website are situated in the European Union.

4.5.

You acknowledge that personal data that you choose to submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5.1.

This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations.

5.2.

Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose or as necessary for compliance with a legal obligation to which we are subject.

6.1.

We may update this notice from time to time by publishing a new version on our website.

6.2.

You should check this page occasionally to ensure you are happy with any changes to this notice.

6.3.

We may notify you of significant changes to this notice by email.

7.1.

In this Section 7, we have summarise the rights that you have under data protection law. Please note that not all these rights will be available to you all of the time.

7.2.

The principal rights under data protection law are the rights to:

• access your personal data (also known as a “subject access request”);
• correct incomplete or inaccurate data we hold about you
• ask us to erase the personal data we hold about you;
• ask us to restrict our handling of your personal data;
• ask us to transfer your personal data to a third party;
• object to how we are using your personal data; and
• withdraw your consent to us handling your personal data.

7.3.

You also have a right to lodge a complaint with us or the relevant supervisory authority responsible for data protection. If you are based in the UK, the supervisory authority is the Information Commissioner’s Office. If you are based in the EU you can find your relevant supervisory authority here.

7.4.

To ask us about exercising any of your rights please contact us using one of the methods specified in Section 9.

8.1.

For our full details on the cookies we use please visit our Cookie Notice.

9.1.

This website is owned and operated by Petherton Bio, a trading name of Cooper Whyte Limited.

9.2.

We are registered in England and Wales under registration number 14426229, and our registered office is at 7 Bell Yard, London, WC2A 2JR England, United Kingdom.

9.3.

Our principal place of business is Porton Down Science Campus, Porton Down, Wiltshire, SP4 0BF, United Kingdom.

9.4.

You can contact us:

• by post, to the postal address given above;
• by email, at privacy@pethertonbio.com. 

10.1.

You can contact us with any queries about how we use your personal data at: privacy@pethertonbio.com.

Last updated 28th May 2024